Refund policy

At SixGlow, we are committed to providing quality products and excellent service. If you're not completely satisfied with your purchase, please review our return policy below.

Eligibility for Returns

We accept returns for items that are unused, in their original packaging, and accompanied by the original receipt. Products may be returned within 1 days of purchase for a full refund or exchange. Please note that items must be returned in the same condition as received, with all packaging and accessories intact.

Non-Returnable Items

For health, safety, and quality assurance reasons, we are unable to accept returns for products that have been opened, used, or are otherwise not in their original condition. Customized items are also non-returnable unless defective.

Instant Returns

If you've just made a purchase and decide you’d like to return the item immediately, you may do so at the point of sale or by contacting us within 24 hours for immediate assistance.

How to Initiate a Return

To begin a return, please contact our customer service team with your order details, and they will guide you through the process. Refunds will be processed within 5-7 business days once the item has been received and inspected.

We value your satisfaction and are here to help with any questions. Thank you for choosing SixGlow.